Real-time Spatial Collaboration

Remote AR Assistance

Remote

AR Assistance

Real-time expert support delivered through augmented reality for faster issue resolution. Connect on-site teams with remote experts instantly.

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Core Capabilities

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Visual Collaboration

Live video streaming where experts annotate directly on the operator's physical environment. Instructions appear spatially aligned for clear execution.

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Hands-Free Guidance

Optimized for AR headsets (Vision Pro, HoloLens) and smart devices. Receive guidance without stopping work on safety-critical tasks.

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Knowledge Capture

Sessions can be recorded and converted into reusable SOPs or training modules, retaining expert knowledge across distributed teams.

Industries We Serve

Delivering innovative digital solutions across industries, including manufacturing, automotive, retail, healthcare, education, and more.

Why Digital Agents Interactive

Why Digital Agents Interactive

Custom-built for workflows
Device-agnostic implementation
Strong AR/XR Engineering
Custom-built for workflows

Designed around your operational processes and safety requirements, not generic workflows.

Device-agnostic implementation

Supports AR headsets, tablets, and mobile devices for flexible deployment across plants.

Strong AR/XR Engineering

Deep understanding of spatial computing ensuring accurate overlays in real-world conditions.

Bridge the gap between on-site teams and off-site specialists instantly. We eliminate travel delays by delivering subject matter expertise exactly when and where it’s needed, ensuring critical issues are addressed in real time.

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Global Delivery Experience

Proven capability to support remote assistance for globally distributed enterprise teams.

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Long-term Technology Partner

We help evolve ad-hoc support into a structured, scalable capability integrated with operations.

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Global Delivery Experience
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Proven capability to support remote assistance for globally distributed enterprise teams.

Long-term Technology Partner
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We help evolve ad-hoc support into a structured, scalable capability integrated with operations.

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Global Delivery Experience

Proven capability to support remote assistance for globally distributed enterprise teams.

Long-term Technology Partner

We help evolve ad-hoc support into a structured, scalable capability integrated with operations.

Cross-Platform Analytics

What this solution enables

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Instant Expert Access

Bridge the gap between on-site teams and off-site specialists instantly. We eliminate travel delays by delivering subject matter expertise exactly when and where it’s needed, ensuring critical issues are addressed in real time.

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Precision Spatial Guidance

Experts don't just watch; they guide. Using augmented reality, remote specialists can place digital annotations that "stick" to physical objects, giving field operators precise, visually aligned instructions for complex repairs.

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Collaborative Troubleshooting

Transform how you handle maintenance. With "see-what-I-see" capabilities, your workforce gains immediate support for troubleshooting, drastically reducing equipment downtime and increasing first-time fix rates without requiring on-site visits.

Primary Use Cases

Driving value across the entire asset and facility lifecycle through data-connected replicas.

Real-time Asset Monitoring

Visualize live plant status and asset performance in a spatially accurate environment.

Predictive Maintenance

Condition-based maintenance alerts and early visibility into potential failure risks.

Operational Optimization

Performance analysis and bottleneck identification using simulation and historical data.

Workforce Training

Safe, immersive operational readiness and familiarization for high-risk environments.

Lifecycle Management

Full facility management documentation and audit trails through a persistent digital twin.

Core Capabilities

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Engineering-Grade Twins

Designed around specific facilities and operational goals rather than using generic templates.

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Deep Technical Expertise

Combining spatial computing, AI, and industrial data for accurate and actionable insights.

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Agnostic Accessibility

Access via web, tablets, and XR devices for flexible adoption across all operational teams.

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Global Delivery History

Proven experience delivering for government, critical infrastructure, and global enterprises.

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Long-term Partnership

Supporting the continuous evolution of the twin as your assets and data strategies mature.

Frequently Asked Questions

What tasks can be supported through AR?
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Maintenance, troubleshooting, inspections, installations, audits, and on-the-job training across industrial environments.

Do users need AR headsets?
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No. The solution can be accessed through tablets or mobile devices, with headsets used where hands-free operation is preferred.

Can this reduce travel and downtime?
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Yes. Remote assistance minimizes the need for on-site expert visits and significantly reduces asset downtime.

Is this suitable for safety-critical environments?
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Yes. The solution is designed to align with safety protocols and operational constraints specific to your environment.

Can sessions be recorded?
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Yes. Sessions can be captured and reused as training or reference material for future scenarios.

What tasks can be supported through AR?

Maintenance, troubleshooting, inspections, installations, audits, and on-the-job training across industrial environments.

Do users need AR headsets?

No. The solution can be accessed through tablets or mobile devices, with headsets used where hands-free operation is preferred.

Can this reduce travel and downtime?

Yes. Remote assistance minimizes the need for on-site expert visits and significantly reduces asset downtime.

Is this suitable for safety-critical environments?

Yes. The solution is designed to align with safety protocols and operational constraints specific to your environment.

Can sessions be recorded?

Yes. Sessions can be captured and reused as training or reference material for future scenarios.